Everything you need to know about Vinosoma's wine management platform
Most restaurants are fully operational within 2-3 weeks. This includes initial setup, wine inventory import, staff training, and system integration. We provide dedicated onboarding support to ensure a smooth transition.
No special hardware required! Vinosoma works on any device with a web browser - tablets, smartphones, laptops, or desktop computers. We recommend tablets for front-of-house use for the best customer experience.
Yes! We integrate with popular POS systems including Superb, Toast, Square, and many others. Our integration ensures real-time inventory sync and seamless order processing.
All plans include unlimited wine listings, real-time inventory management, staff training, customer support, regular updates, and basic integrations. Higher tiers add advanced analytics, priority support, and premium integrations.
No hidden fees! Our pricing is transparent with no setup costs, cancellation fees, or surprise charges. You only pay the monthly subscription fee based on your chosen plan.
Absolutely! We offer a 14-day free trial with full access to all features. No credit card required to start. We also provide a personalized demo to show you exactly how Vinosoma will work for your restaurant.
Our system connects directly with suppliers and wineries to track your orders in real-time. You'll receive automatic updates on delivery status, expected arrival dates, and can even notify customers when their pre-ordered wines arrive.
Yes! Vinosoma is fully mobile-responsive. Staff can check inventory, place orders, view wine information, and access glass recommendations from any smartphone or tablet. Perfect for busy service environments.
Our glass recommendations are curated by certified sommeliers and wine experts. The system considers wine style, vintage, serving temperature, and your available glassware to suggest the optimal pairing for each wine.
Absolutely! While Vinosoma is designed primarily for restaurants and bars, many wine enthusiasts use it to manage their personal collections. You can track your home cellar, get glass recommendations for dinner parties, and even manage wine orders from your favorite wineries. It's perfect for serious collectors who want professional-level wine management at home.
We provide comprehensive training including live onboarding sessions, video tutorials, written guides, and ongoing support. Training covers system basics, advanced features, and best practices for wine service excellence.
Our support team is available via email, chat, and phone during business hours. Premium plans include priority support with faster response times. We also have an extensive knowledge base and video library available 24/7.
Yes! We regularly release updates and new features based on customer feedback and industry trends. All updates are included in your subscription at no additional cost, and we notify you of new features as they become available.
We're here to help! Contact us for personalized answers or schedule a demo.